Shipping & Returns

All orders will be shipped in discreet packaging with the initials PPS as the name on the return label.

We only ship via USPS Priority Mail or Express Mail within the continental U.S. All orders will be shipped via Priority Mail unless otherwise specified.

Some items may be backordered/out of stock. You will be notified if this is the case before an order is shipped.

USPS Priority Mail includes:
•    Insurance and delivery confirmation
•    Shipped in 2-4 business days in most cases

USPS Priority Mail rates:
Total Purchases               Rate
$.01-$50.00                     $8.95
$50.01-$100.00               $12.95
$100.01+                         $16.95

USPS Express Mail includes:
•    Tracking
•    Insurance
•    Signature confirmation
•    Guaranteed delivery date/time
•    2 day delivery to most locations

USPS Express Mail rates:
Total Purchases                Rate
$.01-$50.00                      $28.25
$50.01-$100.00                $34.25
$100.01+                          $42.25

While customer satisfaction is important to us at Pure Pleasure, due to the nature of our products, we cannot allow returns unless an item has been found defective. We strive to only offer high quality products. Many of our products are backed with warranties from the manufacturer.

For products purchased in our store, all sales are final unless an item is found defective by our staff within 30 days of the purchase date - for exchange or store credit only.